 The
First-Line Supervisor’s Toolkit
Transitional Management Skills for First-Line Supervisors
Non-supervisory employees who are transitioning into a supervisory
position should be exposed to training as soon as possible after they
are promoted, if not before. Often times these people are
dealing with their newly acquired status with mixed emotions –
absolutely delighted with the promotion and absolutely panic-stricken
with the realization that from now on they’ll be judged by how well
their subordinates perform. Many times, an newly promoted
employee has no more supervisory skills on his first day as a
supervisor than he/she did the day before as a non-supervisory
employee. Acquiring the supervisory skills needed for success
helps them avoid mistakes and also gives the trainee the opportunity
to embrace the idea of leading others.
Participants in this 6-week training course will learn the skills
necessary to transition them from a non-supervisory employee to an
effective, productive supervisor.
Week #1
Transitional Tools For First-Line Supervisors
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Acquire an overview of the tools necessary for first-line
supervision
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Understand the
relationship between workers and supervisors
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Learn
how, as a new supervisor, to get things done through people and
the impact of change
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Identify the
sources of workplace problems
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Learn effective
methods and techniques for solving workplace problems
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Gain knowledge of
effective mediation tools
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Week# 2
Improving Productivity
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Develop a better
understanding of what workers need to become more productive
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Better understand
the relationship between high performance and the proper use of
recognition
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Develop a better
understanding of your supervisory style for getting things done
through workers
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Week # 5
Effective Delegation
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Learn the
importance of effective delegation
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Acquire methods and
techniques for selecting the right person to delegate to
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Learn other key
elements necessary for effective delegating
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Week # 3
Productive Communication
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Gain better
understanding of the importance of listening
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Learn the importance
of giving and receiving feedback
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Learn productive
strategies for dealing with miscommunication among workers
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Week
# 6
Motivation And Its Impact On Workers
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Discover the secret
to motivation yourself
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Acquire the
techniques needed to motivate your workers
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Learn the proper use
of reward and reinforcement as motivators
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> Convenient
Meeting Times |
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Meeting times for this course are conveniently scheduled in the
evenings to accommodate employees' busy work days. |
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Contact Us |
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Need more information? Contact us. Classes are now
forming (505) 889-4562
(505) 889-4549 - Fax
training@avtecorp.com
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